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Frequently Asked Questions
General
What is private label cosmetics?
Private label cosmetics allow you to sell professional-quality beauty products under your own brand name. Pinnacle Cosmetics manufactures the products—you customize branding and select the packaging. There is the option of custom packaging at certain volumes. This approach allows for a quick, cost-effective brand launch without developing your own formulas.
What is private label skincare?
Private label skincare allows you to sell professional-quality skin care products under your own brand name. Pinnacle Cosmetics manufactures the products—you customize branding and select the packaging. There is the option of custom packaging at certain volumes. This approach allows for a quick, cost-effective brand launch without developing your own formulas.
Do you have minimums?
Pinnacle Cosmetics has no minimum order quantities on shades. You can order exactly what you wish to sample or retail, in line with your budget.
how much would a start-up make up center cost me?
The cost will depend on the specific products included in your order. Pinnacle Cosmetics will work with your budget to build a customized selection that meets your needs.
who do you sell to?
Pinnacle Cosmetics sells exclusively business-to-business (B2B) to high-end spas, salons, professional makeup artists, private label entrepreneurs, and accredited colleges with cosmetic programs. Due to client confidentiality, individual names cannot be shared.
Do you work with international clients?
Yes. We work with clients across North America, Europe, and beyond. All our products are manufactured in compliance with North American and EU standards.
What makes Pinnacle Cosmetics different?
Pinnacle Cosmetics was the first in the industry to offer no minimums on private label cosmetics. With over 35 years of experience, trend-forward product offerings, and retail-ready packaging, Pinnacle Cosmetics simplifies the path to launching and scaling a beauty brand.
are you the manufacturer?
Yes. Pinnacle Cosmetics manufactures all products in-house, except for cosmetic pencils and accessories.
Do you offer custom formulations?
No. We specialize in private label cosmetics — branding existing, proven formulations — and do not offer custom development.
Learn more about why private label is the best starting point for most beauty brands.
how can i place an order?
You can complete a Business Registration Form by clicking 'My Account' on our website, or you can email or call us directly.
How do I start a private label skincare line with Pinnacle Cosmetics?
To start a private label skincare line with Pinnacle Cosmetics, apply for a business account, order sample sets, choose your packaging, and submit your logo or custom artwork for branding. Pinnacle offers a turnkey process with no minimum order quantities.
What steps do I need to take to launch my private label makeup brand?
1. Register your business with Pinnacle Cosmetics.
2. Order sample sets to explore top sellers and shade ranges.
3. Select your preferred packaging and provide your logo.
4. Approve layouts and place your first branded order.
5. Launch your brand with the support of Pinnacle Cosmetics's resources and team.
how do i pay?

Pinnacle Cosmetics accepts Visa, MasterCard, American Express, and Bank Wire Transfers.

How do I open an account?
Click 'My Account' on the website and complete the Business Registration Form. Once approved, you’ll gain access to pricing, product catalogues, and seasonal launches.
Can I sample your products?
Yes. Pinnacle Cosmetics offers full-sized sampler sets (14-, 23-, or 29-piece options) that include bestsellers across major categories. These are perfect for testing and for international orders.
 
do you have a colour catalog?
For the latest shades, we recommend browsing our online collection for makeup and skincare.
can you put my name on the product?
Yes. Pinnacle Cosmetics specializes in custom branding. Visit the 'Create Your Own Makeup Line' page for more information on logo application and packaging options.
Shipping
how much do you charge for shipping?
Shipping within the U.S. and Canada starts at $25, plus $3 for each additional $100 of order value. For international rates, please contact us directly.
how long does it take to receive my first branded order?

Typical turnaround for a branded order from Pinnacle Cosmetics is 2–3 weeks after artwork approval and payment. Repeat orders usually ship within 10 business days.

Do you offer shipping worldwide?
Yes. Pinnacle Cosmetics ships globally. Costs and delivery times vary by location. Expedited and insured options are available.
Can you ship private label skincare internationally?
Yes. Pinnacle Cosmetics ships skincare and cosmetics to international destinations. All shipments are securely packed and can be tracked upon request.
Product Related
Are your products vegan?
Pinnacle Cosmetics products are not certified vegan. Some ingredients may be suitable for vegans. Please refer to the box ingredient list to make informed choices.
Are your products Gluten Free?

Pinnacle Cosmetics products are not certified gluten-free. Refer to individual product ingredients and consult resources like the Canadian Celiac Association www.celiac.ca or the Association of European Coeliac Societies www.aoecs.org for guidance.

Are your products tested on animals?
No. Pinnacle Cosmetics's products are cruelty-free and are not tested on animals.
Are you Halal Certified?
Yes. Pinnacle Cosmetics renews its Halal Certification annually.
Are your products cruelty-free?
Yes. Pinnacle Cosmetics formulations are cruelty free. We do not conduct animal testing and offer cruelty-free private label products.
Do your products contain parabens or talc?
Pinnacle Cosmetics offers talc-free and paraben-free formulations. Refer to individual product pages for full details.
Are your products made in the USA or Canada?
Yes. All Pinnacle Cosmetics’s products are manufactured in FDA-registered, GMP-compliant facilities in North America.
Do you provide MSDS or ingredient documentation?
Yes. Safety Data Sheets (SDS) and ingredient lists are available upon request.
this looks like “__”, is it?

No. All Pinnacle Cosmetics formulations are original. While packaging may look similar to others, the products are exclusive to Pinnacle Cosmetics.

Does Pinnacle Cosmetics manufacture private label cosmetics in Canada?
Yes. Pinnacle Cosmetics is a Canadian private label manufacturer. All production follows strict North American and European quality standards.
Is Pinnacle Cosmetics a cruelty-free manufacturer?
Yes. Pinnacle Cosmetics is a cruelty-free private label manufacturer. Products comply with ethical standards and are not tested on animals.
Service
Do you provide design and packaging services?
Yes. Pinnacle Cosmetics offers in-house packaging and artwork services. You may also submit your own designs.
Can I use my own packaging or send labels?
Yes. Clients may submit printed packaging or labels. Pinnacle Cosmetics will ensure compatibility and provide guidance as needed.
Are products barcoded or retail-ready?
Yes. Packaging is professional and ready for retail. Pinnacle Cosmetics can apply client supplied barcodes. Contact us for further information.
Is my brand protected?
Yes. Pinnacle Cosmetics maintains strict confidentiality and respects all intellectual property.
Can you help with regulatory labelling for the USA, Canada or EU?
Yes. Pinnacle Cosmetics provides labelling support to meet regulations in North America, Europe and globally.
are the displays available for sale?
Yes. Modular displays are available with no minimums and can be configured to fit your retail space.
how do i see what's trending now
Subscribe to our Trending Now mailing list to receive seasonal updates, trend alerts, and featured product launches.
Do you have marketing materials I can use?
Yes. Pinnacle Cosmetics has product images, promotional descriptions, and collection overviews available to approved clients.
Can I visit your showroom?
Yes. We welcome showroom visits at Pinnacle Cosmetics’s  head office in Toronto. Appointments are required so we can give you the time and attention your brand deserves. We provide hands-on access to the full product range. Virtual appointments are also available. Contact us to set up an appointment.
What support do you offer after my first order?
Pinnacle Cosmetic clients receive reorder assistance, trend alerts, and product updates. Dedicated Brand Managers are also available for ongoing support
how accurate are your product colours/swatches that can be seen on your web site?

Due to screen and lighting variations, colours may appear slightly different. Sample orders are recommended for accurate evaluation.

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