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PINNACLE COSMETICS
PROFESSIONAL PRIVATE LABEL

info@pinnaclecosmetics.com

phone: 416-233-5383
toll free: 1-800-368-0371
australia: 00-11-1-416-233-5383
international: 001-416-233-5383
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Contact Us
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existing customer
If you’ve ordered through My Pinnacle before, please click "SIGN IN" and proceed or click "ACTIVATE" to create your online account.

not a customer, yet?
Please click "CONTACT US" and let us know how we can help you.

Request a price list


Please expect a response Monday through Friday between 9 AM and 5 PM EST.



Legal Disclaimer: All inquiries are kept strictly confidential and none of your personal information will be disclosed to third parties.

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Request for an appointment


Please expect a response Monday through Friday between 9 AM and 5 PM EST.



Legal Disclaimer: All inquiries are kept strictly confidential and none of your personal information will be disclosed to third parties.

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Business Account Application




Legal Disclaimer: All inquiries are kept strictly confidential and none of your personal information will be disclosed to third parties.

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User Registration


This registration is for existing clients only. If you are not a current customer and have not placed an order before - please contact our office at 1-800-368-0371
please fill out your information and click ‘Register’ below
North America: 1-800-368-0371
Europe and abroad: 001-416-233-5383




Legal Disclaimer: All inquiries are kept strictly confidential and none of your personal information will be disclosed to third parties.




Frequently Asked Questions
General
Do you have minimums?

We have no minimum quantities on shades, you can order the exact items you wish to try, in line with your budget.

how much would a start-up make up center cost me?

The price will vary depending on what products you would like to include in a start-up order, however we will work with you to ensure your budget requirements are met.

how do i pay?

Visa, Master Card, American Express and Bank Wire Transfers. 

who do you sell to?

We sell to high end spas, salons and makeup artists. Many sell under their own brand and because of confidentiality we cannot give out their names.

As a manufacturer, we sell business-to-business exclusively.

how can i place an order?
You can complete a 'Business Registration Form' by clicking "My Account" in the upper right hand corner or give us a 'call', or send us an email to info@pinnaclecosmetics.com.
Shipping
how much do you charge for shipping?

For shipments to the United States and Canada: $15.00 plus $2.00 for each additional one hundred dollars of the order. For outside the US and Canada please call.

how long does it take to receive my first branded order?

To process your first branded order, please allow approximately 2-3 weeks, after you have approved your layouts and order payment has been received. Repeat orders ship within 10 business days.

Product Related
Are your products vegan?

Our products are not certified vegan. Some ingredients may be suitable for Vegans while others may not be.  There can also be a slight difference of opinion amongst Vegan consumers. The ingredients are on each box so they can easily be shared with Vegan consumers and staff to allow them to make the decision that is best for them.  

Are your products tested on animals?
Our products are NOT tested on animals.
Are your products Gluten Free?

Our products are not certified Gluten Free.  However, there are differing opinions on which cosmetics ingredients do contain Gluten and what concentration may cause a reaction.

We recommend to refer to the ingredients listed on the box and review the individual ingredients. 

There are great resources such as the Canadian Celiac Association www.celiac.ca or the Association of European Coeliac Societies www.aoecs.org where you can research ingredients and read about the opinions of professionals in the Celiac community.

Are you Halal Certified?
Yes, Pinnacle Cosmetics renews their Halal Certification annually.
are you the manufacturer?

Yes, we manufacture everything, except for the cosmetic pencils and accessories.

Can I sample your products?
While we don’t manufacture “sample” sized products, we make it very easy for you to order "sampler collections" which include full-sized products.

You can choose a 14 piece Sampler Set which includes the perfect assortment of retail sized products or a larger option of a 23 or 29 piece Sampler Set which we recommend for EU and International destinations.

These are the perfect one-time trial of a selection of top selling product categories and shades. 

do you have a colour catalog?

Yes, but we suggest viewing the entire line through our website for the most current selection. Start viewing our products 'here'.

can you put my name on the product?

See our 'Create Your Own Brand' page for more details.

how do i see what's trending now
We email our subscribed customers the latest trends, four times a year. If you would like to receive these email updates 'subscribe here'.
how accurate are your product colours/swatches that can be seen on your web site?

Due to variances among colour monitors and different operating systems, the colours that appear on your screen, in our colour charts and other places throughout our site may not be the exact result that you are looking for. These colours are provided as a rough guide only. If you are unsure, we suggest ordering one of the products or contacting a brand manager for colour recommendations.

are the displays available for sale?

Yes. We have no minimums, order exactly what you need. The displays fit together to create as small or as large a makeup center that you need.

this looks like “__”, is it?

No, our cosmetic and skincare formulas are unique to Pinnacle Cosmetics. The containers may look similar but our whole line consists only of all original formulas and you will not find them anywhere else.

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